Coney Hall Cycle Works are committed to protecting your privacy. We will ONLY use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and General Data Protection Regulations 2018). We collect information about you for 2 reasons: firstly, to process your order and secondly to provide you with the best service possible. We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us in the future.
The type of information we will collect about you when you complete either of our forms is:
• Phone Number
• Email Address
• IP Address
This information is stored on our hosting systems and our website simply verifies you as a customer of CHCW. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our site. If you have any questions/comments about privacy, you should email us at firstname.lastname@example.org
We use the information you provide for the following purposes:
• To send updates regarding the status of your enquiry or order
• To send newsletters and details of offers and promotions in which we believe you will be interested
• To improve the design and content of our website
• To understand the buying behaviour of our registered users
• To perform other general marketing and promotional activities focused on our products and services
When you place an order you will be added to our database. You can opt-out of this by emailing us at email@example.com.
Data is gathered as you browse the site and is used to build knowledge about what products are most commonly browsed and purchased. This information is associated with the email address. We use this data in an anonymised way to target you and people like you on social sites such as Facebook and Google. Again, once you opt-out your data is no longer used for this type of profiling. We take data security very seriously and will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure servers. All electronic financial transactions entered into through our website will be protected by encryption technology.
When you place an order, we need to know your name, email address, etc. This allows us to process and fulfil your order and to notify you of the status of your request. We may also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.
We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.
CHCW does not sell, trade or rent your personal information to others. To better tailor our services, we use non-identifying and aggregate information to help us make decisions on how to improve CHCW. We also share this generic information with our advertisers and other interested, reputable parties with whom we have established a formal business relationship. For example, we may tell advertisers which areas of the site have received the most traffic overall, or more specifically, what pages are visited demographically. However, we do not disclose the identifying information of individuals with advertisers. We also do not use or share the personally identifiable information submitted to us by any other means without providing you with the choice to opt-out or otherwise bar such unrelated uses.
Social Media Plug-ins for Facebook and Twitter obtain data for tracking purposes. This included the ability to track an audience across device for advertising purposes in line with the Terms of each social media platform.
The above privacy statement may not be applicable in all countries, as security policies may vary according to the individual Internet laws in each host country